Cookie Policy

This Cookie Policy explains how Carbon Casino (“we,” “us,” or “our”) uses cookies and similar technologies on our website and related services (the “Site”). Cookies help us keep the Site running smoothly, protect your account, remember your preferences, and understand what’s working so we can keep improving your experience.

This policy should be read alongside our other terms and privacy disclosures. If you’re looking for brand details, you can also visit Carbon Poker & Casino.

What Cookies Are (In Plain English)

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They allow the Site to recognize your browser over time. Some cookies last only while your browser is open (session cookies). Others remain for longer (persistent cookies) so the Site can remember you when you return.

Similar technologies may include pixels, SDKs, and local storage. For simplicity, we refer to these as “cookies” in this policy.

How We Use Cookies to Power Your Experience

We use cookies to support key functions and to make the Site feel responsive and personalized. Depending on how you use the Site, cookies may be used to:

Improve functionality - like remembering settings and preferences so you don’t have to reselect them each time.

Strengthen security - like detecting suspicious activity, helping prevent fraud, and supporting safe login sessions.

Boost performance - like balancing traffic and ensuring pages load reliably.

Understand usage through analytics - like seeing which pages are visited most, which features get used, and where users may run into issues.

Support marketing and promotions - like measuring campaign performance and showing more relevant content where permitted.

Some cookies are set by us (first-party cookies). Others are set by service providers we work with (third-party cookies).

Cookie Types We May Use

We categorize cookies by purpose. Not all cookie types are always used on every device, and the exact set may change as the Site evolves.

Essential Cookies - Keep the Site Working

Essential cookies are necessary for the Site to function. They help with core features such as page navigation, session management, secure areas, and basic fraud prevention. If you block these cookies, parts of the Site may not work properly, and some services may not be available.

Functional Cookies - Remember Your Choices

Functional cookies help the Site remember your selections and preferences, such as language settings or display choices. They’re designed to make your next visit smoother and reduce repetitive steps.

Disabling functional cookies may mean the Site stops remembering certain settings, so your experience may feel less tailored.

Performance and Analytics Cookies - Make the Site Better

These cookies collect information about how visitors use the Site, such as which pages are visited, how long sessions last, and whether errors occur. The data is typically aggregated and used to improve performance, diagnose issues, and enhance usability.

If you opt out of these cookies, we may have less insight into what’s slowing the Site down or where users are running into friction.

Marketing Cookies - Measure and Personalize (Where Allowed)

Marketing cookies may be used to measure advertising performance, limit repeated displays of the same promotion, and tailor messaging based on your browsing activity. These cookies can be set by us or by third parties.

If you disable marketing cookies, you may still see promotions, but they may be less relevant, and we may have limited ability to measure what’s effective.

Third-Party Services That May Set Cookies

We may use third-party providers to support analytics, security monitoring, payment-related flows, customer support tools, and marketing measurement. These third parties may set their own cookies or similar technologies and process data under their own privacy practices.

Third-party cookies are governed by the third party’s policies, not ours. We encourage you to review those policies when you want deeper details on how those providers use cookies and related identifiers.

Your Consent and Cookie Choices

Where required by applicable law, we will ask for your consent before placing non-essential cookies (such as analytics or marketing cookies). In those regions, you can choose to accept, reject, or customize cookie settings through our consent tools, where available.

You can also manage cookies through your browser at any time, as described below. Keep in mind that blocking certain categories - especially essential cookies - may affect Site functionality, including login stability, account security checks, or the ability to keep selections during a session.

Manage, Disable, or Delete Cookies in Your Browser

Most browsers let you control cookies through their settings. Depending on your browser, you can:

Delete existing cookies stored on your device.

Block all cookies or only third-party cookies.

Allow cookies only from specific sites.

Set rules to clear cookies when you close the browser.

If you use multiple devices or browsers, you’ll need to update settings on each one.

After changing cookie settings, some features may behave differently. For example, you may need to re-enter preferences, and certain pages may load with default settings. In some cases, security-related checks may be more frequent to help protect your account.

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) setting. Because there is no universally adopted standard for interpreting DNT signals, we may not respond to them consistently across all environments. We’ll continue to monitor changes in regulatory and industry guidance in this area.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the effective date by posting the updated policy on this page. If changes are significant, we may provide additional notice where appropriate.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy, your cookie choices, or privacy-related requests, contact our support team at support@carboncasino.ag. We’ll help you understand what’s being used and what options you have based on your location and applicable laws.