FAQ

Creating an account at Carbon Casino is a breeze and takes just a few minutes. Head to our website, click the sign-up button, and fill in your basic details like name, email, and preferred currency (we support USD). Make sure your info is accurate to avoid hiccups during verification. Once submitted, you’ll receive a confirmation email—click the link to activate your account. After that, log in, and you’re ready to roll! New players can immediately claim our 25% welcome bonus up to $250 with the code CARBON250. We prioritize security, so your data is protected with top-tier encryption. If you hit a snag, our support team at support@carboncasino.ag is available 24/7 to assist. Remember, you must be in a jurisdiction where online gaming is legal to play for real money. Get started now and experience the pulse-pounding action waiting for you!

Carbon Casino rolls out the red carpet with a variety of bonuses to boost your bankroll! New players can grab a 25% welcome bonus up to $250 using the code CARBON250, valid across all slots and games powered by Betsoft. There’s also a $25 free bonus for newbies who bet at least $5 on Carbon Mobile Casino—no rollover restrictions on this one! Beyond the welcome offers, we keep the rewards coming with weekly reload bonuses like 20% up to $100 and 10% up to $100, plus a 5% boost on re-deposits made Thursdays and Fridays. Lost a bit during the week? We’ve got a 10% rebate on losses, credited every Friday. Note that rollover requirements apply (35x for casino games), and eligibility often ties to your recent real money activity. Bonus codes for reloads are sent via regular updates, so keep an eye on your inbox. Check our promotions page often—offers can shift, and we want you maximizing every opportunity!

Yes, Carbon Casino occasionally offers highly coveted no deposit bonus codes, letting you play and win without risking your own cash upfront! These bonuses are a fantastic way to test our games and get a feel for the platform. While they aren’t always active, when available, they’re often tied to special promotions or loyalty rewards. To snag one, stay tuned to our email updates or check the promotions section on our site regularly. Unlike our standard offers like the $25 free bonus for mobile players (which requires a small bet), no deposit codes typically don’t demand an initial deposit—just enter the code and start playing. Keep in mind that terms, including rollover requirements (usually 35x for casino games), will apply before withdrawing winnings. If you’re unsure about current offers, drop a line to support@carboncasino.ag. We’re always updating our deals, so act quickly when a no deposit code pops up—they don’t last long!

Funding your Carbon Casino account or cashing out your winnings is straightforward and secure. We support multiple payment methods, including Bank Wire Transfer, Cashier’s Check, Gift Cards, Neteller, and Skrill, all in USD for your convenience. To deposit, log into your account, head to the cashier section, pick your preferred method, and follow the prompts—most transactions are instant, so you can jump into the action right away. New players even get a $25 free bonus with any deposit of $25 or more! Withdrawals are just as easy: select your method, enter the amount, and submit. Processing times vary by option, with e-wallets like Neteller often being the fastest. Be aware that verification may be required for first-time withdrawals to ensure security. If you’ve claimed bonuses, ensure you’ve met the rollover requirements (35x for casino games) before requesting a payout. Got questions? Our 24/7 support team at support@carboncasino.ag is ready to help. Play with confidence knowing your funds are handled with care!

Absolutely, Carbon Casino prioritizes player safety and operates with integrity. While specific licensing details aren’t publicly listed on every page, we adhere to strict regulatory standards to ensure a fair and secure gaming environment. Our platform uses advanced encryption to protect your personal and financial data, so you can focus on the excitement of the games without worry. All our titles, powered by trusted software like Betsoft, are regularly audited for randomness and fairness, guaranteeing unbiased outcomes. We also restrict real money play to jurisdictions where online gambling is legal, maintaining compliance with local laws. Transparency is key for us—if you have concerns or need clarification on our policies, our support team at support@carboncasino.ag is available around the clock to assist. Rest assured, when you play at Carbon Casino, you’re in a trusted space designed to deliver not just big wins, but peace of mind with every bet you place.

At Carbon Casino, we’ve got your back 24/7 with a dedicated support team ready to tackle any issue or question. The easiest way to reach us is via email at support@carboncasino.ag—drop us a message about anything from account setup to bonus queries, and we’ll respond as quickly as possible. Whether you’re troubleshooting a deposit with Skrill, clarifying rollover rules for our 25% welcome bonus up to $250, or just need help navigating the site, we’re here to ensure your experience stays smooth. Our team is trained to handle a wide range of concerns with professionalism and speed, so you’re never left hanging. While email is the primary contact method, we’re committed to making sure every player feels heard and valued. Keep our support address handy, and don’t hesitate to reach out anytime—day or night. Your gaming journey matters to us, and we’re just a message away from getting you back to the action!